Contact Us
Last updated: September 2026
Have a question about your order, our products, shipping, or returns? The Urbanloomis support team is here to help. Send us your message using the form below and we will get back to you as soon as possible.
01. Get in Touch
We welcome questions and feedback from our customers. For the fastest assistance, please provide clear details about your request and include your order number when contacting us about an existing order.
Email Support
Support Hours
8:00 AM – 7:00 PM (EST)
Monday – Saturday
Response Time
We aim to review and respond to customer inquiries as promptly as possible during support hours.
02. Send Us a Message
Complete the form below with your contact information and message. Fields marked with an asterisk are required.
03. How We Can Help
Orders
Questions about order status, order details, or an order you have already placed.
Shipping
Assistance with shipping information, delivery estimates, or tracking details.
Returns
Questions about return eligibility, the return process, or refund information.
04. Before Contacting Us
For common questions, you may also review our FAQs, Shipping Policy, and Return & Refund Policy. These pages provide useful information about orders, delivery, returns, and refunds.
05. Contact Information
Business Name: Urbanloomis
Address: 48 Fairway Dr, Stamford, CT 06903-1422, United States
Email: support@urbanloomis.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday
06. We’re Here to Help
Thank you for choosing Urbanloomis. We appreciate your business and are committed to providing helpful and responsive customer support.