Payment Methods
Last updated: September 2026
At Urbanloomis, we currently accept PayPal as our payment method. This Payment Methods Policy explains how payments are processed, what payment information is required, and what to expect when completing an order through our store.
01. Accepted Payment Method
Urbanloomis currently accepts PayPal for purchases made through our online store. PayPal provides a secure checkout environment for completing your order using an eligible payment method connected to your PayPal account.
| Payment Method | Availability | Payment Processing |
|---|---|---|
| PayPal | Available | Processed securely through PayPal during checkout. |
02. How to Pay with PayPal
To complete your purchase, select PayPal as the payment option during checkout and follow the instructions provided by PayPal. You may use an eligible funding source available through your PayPal account.
| Step | Action | Result |
|---|---|---|
| 1 | Select PayPal at checkout. | You will be directed to the PayPal payment process. |
| 2 | Sign in to your PayPal account and review the payment. | Your selected PayPal payment method is confirmed. |
| 3 | Authorize the payment. | The payment is submitted for processing. |
| 4 | Return to the order confirmation page. | Your order can proceed once payment is successfully confirmed. |
03. Payment Authorization
Payments must be successfully authorized before an order can enter our standard processing workflow. If PayPal cannot authorize the transaction, the order may not be completed until a successful payment is received.
Urbanloomis does not manually process or request payment information by email, phone, social media, or other communication channels. Payments should only be completed through the checkout process provided on our website.
04. Payment Security
Payment details are handled through PayPal's payment environment. Customers should use only the official checkout process when completing an order and should keep their PayPal account credentials secure.
Secure Checkout
Payments are completed through the PayPal checkout process rather than by sending payment details directly to Urbanloomis.
Payment Details
Do not send card numbers, passwords, security codes, or other sensitive payment information to us by email or message.
Account Protection
Customers are responsible for maintaining the security of their PayPal account and login information.
05. Payment Confirmation
After PayPal successfully processes and authorizes the transaction, Urbanloomis will receive the payment confirmation associated with the order.
An order confirmation may be sent to the email address provided during checkout. Please review the confirmation to make sure your order details are correct.
| Payment Status | Order Status | Next Step |
|---|---|---|
| Payment Successfully Completed | Order can proceed to processing. | Urbanloomis prepares the order for shipment. |
| Payment Declined or Unsuccessful | Order may remain incomplete. | Check PayPal and retry the payment if available. |
06. Failed or Declined Payments
If your PayPal payment is declined or cannot be completed, please check your PayPal account, selected funding source, and payment information. You may retry the transaction through the available checkout process.
Urbanloomis cannot override a payment decision made by PayPal or another financial institution. If the issue continues, please contact PayPal directly for assistance with your account or payment method.
07. Duplicate or Unexpected Charges
If you believe you have been charged more than once for the same order, please contact Urbanloomis with your order details so we can review the transaction.
If you see an unfamiliar PayPal transaction, please also review your PayPal account activity and contact PayPal when necessary. Do not send your PayPal password or security information to Urbanloomis.
08. Refunds & Payment Reversals
Approved refunds are returned through the original payment method used for the order. For purchases completed through PayPal, the refund will therefore be processed through PayPal.
Eligible refunds are processed within 12 days after the refund has been approved. Urbanloomis does not charge a restocking fee or refund processing fee.
09. Order Information & Payment
Please make sure the information provided during checkout is accurate before submitting your order. This includes your contact information, shipping address, and order details.
Once payment has been successfully confirmed, the order may enter our fulfillment process. If you need to request an order change or cancellation, contact us as soon as possible because changes may not be possible after processing or shipment has started.
10. Payment Support
If you have questions about an Urbanloomis payment, order payment status, or a transaction associated with your purchase, our support team is available to assist.
Store: Urbanloomis
Email: support@urbanloomis.com
Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday
Business Address: 48 Fairway Dr, Stamford, CT 06903-1422, United States
When contacting us about a payment or order, please include your order number and the email address used during checkout so our team can locate the relevant order and provide accurate assistance.
11. Policy Updates
Urbanloomis may update this Payment Methods Policy when necessary to reflect changes to our available payment services or payment procedures. The latest version published on this page will apply to purchases made after the updated policy becomes effective.