Terms Of Service

01. About Urbanloomis

Urbanloomis is an online store offering hats, scarves, shoulder bags, and sunglasses. These Terms of Service apply to all visitors, customers, and users who access or use our website.

By using our website, you confirm that you have the legal capacity to enter into an agreement and that the information you provide is accurate and complete.

02. Use of Our Website

You may use the Urbanloomis website for lawful shopping and informational purposes only. You agree not to misuse the website, interfere with its operation, or attempt to access areas or information that are not intended for public use.

• Do not use the website for unlawful or fraudulent activities.
• Do not attempt to disrupt, damage, or interfere with website functionality.
• Do not submit false, misleading, or unauthorized information.
• Do not copy or reproduce website content without permission.
• Do not use automated methods to improperly access or collect website data.

03. Products & Product Information

We make reasonable efforts to display product descriptions, photographs, prices, colors, dimensions, and other information as accurately as possible. However, variations in screen settings or product photography may cause colors and visual details to appear slightly different.

Product availability may change without notice. Urbanloomis reserves the right to correct product information, update availability, or discontinue products when necessary.

04. Orders & Acceptance

Placing an order through our website constitutes an offer to purchase the selected products. An order is subject to payment confirmation, availability, and acceptance by Urbanloomis.

We reserve the right to cancel or decline an order when necessary, including situations involving incorrect pricing, unavailable products, suspected fraudulent activity, or inaccurate order information.

05. Pricing & Payment

Product prices are displayed on the website and may be changed at any time. The applicable price is the price shown at checkout when the order is submitted.

Payment must be successfully authorized before an order can be processed. If payment cannot be confirmed, the order may be delayed or cancelled.

Customers are responsible for providing accurate payment and billing information and for ensuring that the selected payment method is authorized for the purchase.

06. Shipping & Delivery

Orders are normally handled within 1 business day, followed by an estimated 2–6 business days of transit for standard shipping.

Standard shipping is available at a $6.99 flat rate. Orders are processed Monday through Friday, with a daily cut-off time of 5:00 PM EST.

Delivery is handled by USPS, UPS, or FedEx depending on the shipment. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, incorrect addresses, or circumstances beyond our control.

07. Returns & Refunds

Eligible purchases may be returned within 60 days from the delivery date, subject to the conditions stated in our Return & Refund Policy.

Approved refunds are processed within 12 days after the returned item has been received and approved. Urbanloomis does not charge a return or restocking fee for approved returns.

For complete return eligibility requirements and refund procedures, customers should review the current Return & Refund Policy published on our website.

08. Customer Responsibilities

Customers are responsible for providing accurate information when creating an order and for reviewing order details before checkout.

• Provide accurate contact and shipping information.
• Review product details before placing an order.
• Maintain the security of account information where applicable.
• Use the website and its services in compliance with applicable laws.
• Promptly contact Urbanloomis regarding order or delivery issues.

09. Intellectual Property

The content available on the Urbanloomis website, including text, photographs, graphics, logos, product descriptions, page designs, and other materials, may be protected by applicable intellectual property laws.

You may view and use website content for personal shopping purposes. Reproducing, distributing, modifying, publishing, selling, or commercially exploiting website content without appropriate authorization is not permitted.

10. Website Availability

We aim to keep the website accessible and functioning properly, but we cannot guarantee uninterrupted or error-free availability at all times. Website access may occasionally be affected by maintenance, technical issues, updates, security measures, or circumstances beyond our control.

Urbanloomis may modify, suspend, or discontinue any portion of the website or its services when reasonably necessary.

11. Limitation of Liability

To the extent permitted by applicable law, Urbanloomis is not responsible for losses resulting from circumstances outside our reasonable control, including carrier delays, delivery interruptions, technical failures, incorrect information supplied by customers, or unauthorized use of an account.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

Urbanloomis may update these Terms of Service when necessary to reflect changes to our website, products, services, business practices, or legal requirements.

Updated terms will be posted on this page. Your continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by law.

13. Contact Information

If you have questions about these Terms of Service, your order, or any Urbanloomis service, please contact our support team.